---> software WONT make an image!!!
 

our back-up script does several things:

#1) calls a shell script which sends an email announcing that the backup is beginning
#2) erases a secondary drive
#3) clones drive #1 to the now erased secondary drive
#4) creates an ASR image of the secondary drive
#5) calls a shell script to send an email announcing back up is complete.

the process is locked at step #4 for no stated reason. i reformatted the back-up drive, zeroed it out and re-ran the script. it still fails at step four. and, if i try to simply create an image of the mounted back-up drive without the whole script, it still fails. it USED to work just fine. now it does not and nothing has changed on that machine. i could use some help with this, please!

the error log shows the problem as an unknown error!

thanks,
david koff
the j. paul getty trust
dkoff@getty.edu

Please see my response to your support email, David.

the long and short of this story: i was unable to create EITHER a sparse image or a UDIF image using superduper or disk utility using either the GUI or from the command line. at this point i figured the issue was with the system and not with superduper. i reformatted the drive, rebuilt it with all of the necessary apps and now everything is working as it should. much lost time but hte outcome is what we needed here.