Clone doesn't complete - Symantec autoprotect error msg

[jenniferp]

Hmmm. When I pull down the Install Mac OSX menu (to the right of the Apple Menu) and look at the options for DiskUtilty, the two items ('Calculate Image Checksum'...) are both grayed out.

[dnanian]

You seem to already be in Disk Utility, or you should check the "Utilities" or Tools menu.

[jenniferp]

No, I don't think so... may I email you a screen shot of where I am?

Jennifer

[dnanian]

Well, no: if you're where you're supposed to be, you wouldn't be able to take a screen shot. So, if you've run the little program to install OSX, it sounds like you haven't clicked the (one) button in there and authorized it. Once that's done, it'll restart and you'll be able to proceed.

[jenniferp]

Ah, ok - so if I'm at thescreen with the HUGE X (as in OSX), I should click 'Restart' button beneath the text that says 'Click the button below to restart your computer to begin the installation process.' ??

(Just being overly cautious here!)

[dnanian]

Yes. You're not going to actually install, but you do need to get started from the CD.

[jenniferp]

Thank you, it worked perfectly!!