Can't backup boot volume to external

mrmaxp0wr · #1 11-13-2009, 03:05 PM

I'm running Snow Leopard Server 10.6.2 and using SuperDuper 2.6.2. While trying to backup the boot volume to an external FW800 drive, I get the error below. I've already removed and reinstalled SD, rebooted the machine, as well as erased and reformatted the target drive. I've also made sure permissions are set identically on both drives.

I can backup the other internal HD to another partition on the same external drive without any issues.

Please help! This is the first error I've ever encountered using this great software.

Here is the log:

Code:

| 01:12:04 PM | Info | SuperDuper!, 2.6.2 (87), path: /Applications/SuperDuper!.app, Mac OS 10.6.2 build 10C540 (i386)
| 01:12:04 PM | Info | Started on Fri, Nov 13, 2009 at 1:12 PM
| 01:12:04 PM | Info | Source Volume: Mini SSD, mount: /, device: /dev/disk0s2, media: OCZ-VERTEX, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.6.2 (10C540), capacity: 63.68 GB, used: 8.56 GB, directories: 64198, files: 237984, ejectable: NO, ACLs: Enabled
| 01:12:04 PM | Info | Target Volume: SSD Backup, mount: /Volumes/SSD Backup, device: /dev/disk2s2, media: Ext Hard Disk, interconnect: External FireWire, file system: "Journaled HFS+", OS: N/A, capacity: 64.02 GB, used: 0.16 GB, directories: 5, files: 6, ejectable: YES, ACLs: Enabled
| 01:12:04 PM | Info | Copy Mode   : Smart Update
| 01:12:04 PM | Info | Copy Script : Backup - all files.dset
| 01:12:04 PM | Info | Transcript  : BuildTranscript.plist
| 01:12:05 PM | Info | PHASE: 1. Prepare to Copy Files
| 01:12:05 PM | Info | ...ACTION: Preparing Mini SSD
| 01:12:05 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 01:12:05 PM | Info |       volinfo.database OK
| 01:12:05 PM | Info | ......COMMAND => Enabling permissions on Mini SSD
| 01:12:05 PM | Info |       Refreshing Disk Arbitration ...
| 01:12:05 PM | Info | ......COMMAND => Verifying that permissions are enabled for Mini SSD
| 01:12:05 PM | Info |       Permissions on '/' are enabled.
| 01:12:05 PM | Info | ...ACTION: Repairing permissions on Mini SSD
| 01:12:05 PM | Info | ......COMMAND => Repairing permissions on Mini SSD
| 01:12:05 PM | Info |       Started verify/repair permissions on disk0s2 Mini SSD
| 01:12:40 PM | Info |       Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAgent" has been modified and will not be repaired
| 01:12:52 PM | Info |       ACL found but not expected on "Users"
| 01:12:52 PM | Info |       Repaired "Users"
| 01:12:57 PM | Info |       Finished verify/repair permissions on disk0s2 Mini SSD
| 01:12:57 PM | Info | ...ACTION: Preparing SSD Backup
| 01:12:57 PM | Info | ......COMMAND => Enabling permissions on SSD Backup
| 01:12:57 PM | Info |       Refreshing Disk Arbitration ...
| 01:12:57 PM | Info | ......COMMAND => Verifying that permissions are enabled for SSD Backup
| 01:12:57 PM | Info |       Permissions on '/Volumes/SSD Backup' are enabled.
| 01:12:57 PM | Info | ......COMMAND => Verifying that SSD Backup ACL support matches Mini SSD
| 01:12:57 PM | Info | ...ACTION: Preserving Spotlight state on SSD Backup
| 01:12:57 PM | Info | ......COMMAND => Disabling Spotlight search indexing on SSD Backup
| 01:12:57 PM | Info | PHASE: 2. Copy Files
| 01:12:57 PM | Info | ...ACTION: Copying files from Mini SSD to SSD Backup using Smart Update
| 01:12:57 PM | Info | ......COMMAND => Cloning Mini SSD to SSD Backup
| 01:12:57 PM | Info |       Copying copy files with delete using script: /Users/maxsmith/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 01:12:58 PM | Info |       Loading 27 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
| 01:12:58 PM | Info |       Loading 6 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system cache files.dset
| 01:12:58 PM | Info |       Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
| 01:12:58 PM | Info |       Loading 2 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Google Desktop Index files.dset
| 01:12:58 PM | Info |       Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude iTunes Temporary files.dset
| 01:12:58 PM | Info |       Loading 0 commands from copy script /Users/maxsmith/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 01:13:01 PM | Info |       /
| 01:13:01 PM | Info |       /.vol
| 01:13:01 PM | Info |       Ignoring /.vol
| 01:13:01 PM | Info |       /cores
| 01:13:01 PM | Info |       /.Trashes
| 01:13:01 PM | Info |       /usr
| 01:13:29 PM | Error | 2009-11-13 13:13:29.598 SDCopy[1557:613] NSExceptionHandler has recorded the following exception:
| 01:13:29 PM | Error | NSUncaughtSystemExceptionException -- Uncaught system exception: signal 10
| 01:13:29 PM | Error | Stack trace:  0x91dfb378  0x97f0f9bb  0xffffffff  0x97ed39bf  0x97ed3951  0x6c8e  0x5416  0x3405  0xa14d  0x2406  0x232d  0x11

dnanian · #2 11-13-2009, 05:06 PM

Is your backup drive full?

mrmaxp0wr · #3 11-13-2009, 05:53 PM

No. The partition I'm backing up to is completely empty and is the same size as the source drive.

dnanian · #4 11-13-2009, 06:29 PM

OK. Please send in your log using the "Send to shirt pocket" button so I can take a look.

mrmaxp0wr · #5 11-13-2009, 06:37 PM

I don't use the OS X Mail app, any other way I can get it to you?

dnanian · #6 11-13-2009, 06:47 PM

Can you configure the mail application with your account information? You don't need to *use* it -- it just has to be configured...

smarmo · #7 11-18-2009, 05:51 PM

I'm having the same issue on Snow Leopard 10.6.2 and SuperDuper! 2.6.2. Same error message.

dnanian · #8 11-18-2009, 05:56 PM

OK - send in your log as well (use "Send to shirt pocket").

cliffmac · #9 11-22-2009, 11:55 PM

mrmaxp0wr · #10 11-23-2009, 12:03 AM

Just for kicks, check the UUID of both volumes. I had two drives with the same UUID (from cloning I assume) that led to a lot of weird issues.

dnanian · #11 11-23-2009, 07:49 AM

SuperDuper! does not copy the UUID (it preserves it explicitly), but having two with the same value would definitely cause issues.

dnanian · #12 11-23-2009, 07:48 AM

Your client's destination is full (and too small).

Mia · #13 11-23-2009, 04:59 AM

everyone. Im trying to create a bootable clone of my Macintosh HD drive without success. My computer is a recent Mac Pro running Leopard and the external drive I want to use for backup is a recent 1 TB G-Drive. The G-Drive is formatted as GUID and divided into two partitions, one that Im using for Time Machine and one that I want to use for cloning my internal hard drive.
rn
rnI ran Superduper with the erase and copy option. When it was done, I checked the external drive and saw all the expected directories. I rebooted and held down the Option key. The G-Drive partition showed up in the list of available boot volumes. I selected it and I got the gray screen with the Apple logo. Then the system locked up and I had to hit the power button.
rn
rnCan anybody offer any suggestions?
rn
rnAlso, FWIW, after doing the backup and booting onto the Mac HD, I noticed that the G-Drive runs almost continuously for about 15 minutes.
rn
rnThanksrn

dnanian · #14 11-23-2009, 07:49 AM

You've sent this in via email, haven't you, "Mia"?

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