SuperDuper! erased my data during smart update

[PunkRockster]

This happened to me this passed weekend.

The process is not explicit enough, and I don't believe you can bury that sort of thing on p.42 and expect people to have read it. At least your app should be throwing up a warning "continuing will delete any data including (sample file names that exist on target disk) are you sure you want to continue?"

Incredible UI failure.

Backup 200GB of data to a 1TB drive with 500GB used in one folder called "PUNK" - no system folder called punk, shouldn't touch it... after backup, over 700GB available and PUNK is gone.

How do I get my data back?

That's 500GB of irreplaceable stuff. Please consider this your user testing: FAIL

Tell me what to do to get my stuff back. Trying Data Rescue II right now, but that's just going to leave a mess of junk I'll never NEVER be able to sort back into the proper files/folders.

One upset and unsatisfied customer.