"Failed to Enable Ownership"

[shaw]

I just installed SuperDuper on another machine of mine and tried to do the same sort of operation I do all the time on my main computer but keep running into this "Failed to Enable Ownership" error every time.

SuperDuper is attempting to backup to a Disk Image on network storage. I'm using the same backup settings that work on my main machine and it stops me at the "Preparing ___" step. Both are running Mac OS X 10.4.11 and the latest version of SuperDuper.

| 05:55:10 PM | Info | SuperDuper!, 2.6 (85), path: /Applications/SuperDuper!.app, Mac OS 10.4.11 build 8S2167 (i386)
| 05:55:10 PM | Info | Started on Fri, Aug 28, 2009 at 5:55 PM
| 05:55:10 PM | Info | Source Volume: Macintosh HD, mount: /, device: /dev/disk0s2, media: WDC WD1600BEVS-22RST0, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.4.11 (8S2167), capacity: 148.73 GB, used: 88.17 GB, directories: 120585, files: 481922, ejectable: NO, ACLs: Disabled
| 05:55:10 PM | Info | Target Image: /Volumes/PUBLIC/Backup/Media Mac/Media Mac Full Backup.sparseimage, name: Media Mac Full Backup
| 05:55:10 PM | Info | Copy Mode : Smart Update
| 05:55:10 PM | Info | Copy Script : Backup - all files.dset
| 05:55:10 PM | Info | Transcript : BuildTranscript.plist
| 05:55:10 PM | Info | PHASE: 1. Prepare to Copy Files
| 05:55:10 PM | Info | ...ACTION: Preparing Macintosh HD
| 05:55:10 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 05:55:10 PM | Info | volinfo.database OK
| 05:55:10 PM | Info | ......COMMAND => Enabling permissions on Macintosh HD
| 05:55:10 PM | Info | Refreshing Disk Arbitration ...
| 05:55:11 PM | Info | ......COMMAND => Verifying that permissions are enabled for Macintosh HD
| 05:55:11 PM | Info | ...ACTION: Mounting Media Mac Full Backup
| 05:55:11 PM | Info | ......COMMAND => Preparing Media Mac Full Backup
| 05:55:11 PM | Info | ......COMMAND => Setting ownership and access modes for '/Volumes/PUBLIC/Backup/Media Mac/Media Mac Full Backup.sparseimage'
| 05:55:11 PM | Info | ......COMMAND => Mounting Media Mac Full Backup
| 05:55:12 PM | Info | /dev/disk1 Apple_partition_scheme
| 05:55:12 PM | Info | /dev/disk1s1 Apple_partition_map
| 05:55:12 PM | Info | /dev/disk1s2 Apple_HFS /Volumes/Media Mac Full Backup
| 05:55:12 PM | Info | ......COMMAND => Mounting Media Mac Full Backup
| 05:55:12 PM | Info | ...ACTION: Preparing Media Mac Full Backup
| 05:55:12 PM | Info | ......COMMAND => Enabling permissions on Media Mac Full Backup
| 05:55:12 PM | Info | Refreshing Disk Arbitration ...
| 05:55:13 PM | Info | ......COMMAND => Verifying that permissions are enabled for Media Mac Full Backup
| 05:55:13 PM | Info | ......COMMAND => Verifying that Media Mac Full Backup ACL support matches Macintosh HD
| 05:55:13 PM | Info | error (5) from /Volumes/Media Mac Full Backup. (Input/output error)
| 05:55:13 PM | Error | ****FAILED****: result=1280 errno=22 (Unknown error: 0)

Any thoughts or suggestions?

[dnanian]

We're aware of a problem on some Tiger systems; a tool we use to determine the state of ACLs is returning an I/O error. We are currently testing a fix, which should be released as soon as we're sure we've caught this and any other "teething problems"

[Bachiano]

"We're aware of a problem on some Tiger systems; a tool we use to determine the state of ACLs is returning an I/O error. We are currently testing a fix, which should be released as soon as we're sure we've caught this and any other "teething problems""

That is Great Cause I'm having the same problem - Mac OS X 10.4.11 - and SD 2.6

[luiscasillas]

I think the exact same thing is happening to me, too. Tried rebooting, nuking the volinfo file and rebooting, repartitioning, you name it.

| 07:21:48 PM | Info | SuperDuper!, 2.6 (85), path: /Applications/SuperDuper!.app, Mac OS 10.4.11 build 8S2167 (i386)
| 07:21:48 PM | Info | Started on Fri, Aug 28, 2009 at 7:21 PM
| 07:21:48 PM | Info | Source Volume: Luis's Computer, mount: /, device: /dev/disk0s2, media: WDC WD2500BEVS-00UST0, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.4.11 (8S2167), capacity: 232.57 GB, used: 209.13 GB, directories: 165732, files: 1116358, ejectable: NO, ACLs: Disabled
| 07:21:48 PM | Info | Target Volume: Backup, mount: /Volumes/Backup, device: /dev/disk1s3, media: Initio WD15EADS-00P8B0, interconnect: (null), file system: "Journaled HFS+", OS: N/A, capacity: 233.02 GB, used: 0.07 GB, directories: 4, files: 7, ejectable: YES, ACLs: Disabled
| 07:21:48 PM | Info | Copy Mode   : Smart Update
| 07:21:48 PM | Info | Copy Script : Backup - all files.dset
| 07:21:48 PM | Info | Transcript  : BuildTranscript.plist
| 07:21:48 PM | Info | PHASE: 1. Prepare to Copy Files
| 07:21:48 PM | Info | ...ACTION: Preparing Luis's Computer
| 07:21:48 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 07:21:48 PM | Info |       volinfo.database OK
| 07:21:48 PM | Info | ......COMMAND => Enabling permissions on Luis's Computer
| 07:21:48 PM | Info |       Refreshing Disk Arbitration ...
| 07:21:49 PM | Info | ......COMMAND => Verifying that permissions are enabled for Luis's Computer
| 07:21:51 PM | Info | ...ACTION: Preparing Backup
| 07:21:51 PM | Info | ......COMMAND => Enabling permissions on Backup
| 07:21:51 PM | Info |       Refreshing Disk Arbitration ...
| 07:21:52 PM | Info | ......COMMAND => Verifying that permissions are enabled for Backup
| 07:21:52 PM | Info | ......COMMAND => Verifying that Backup ACL support matches Luis's Computer
| 07:21:52 PM | Info |       error (5) from /Volumes/Backup. (Input/output error)
| 07:21:52 PM | Error | ****FAILED****: result=1280 errno=22 (Unknown error: 0)

I'm a software developer and confortable with the Unix prompt, so I'm happy to run some commands or diagnostics if it helps.

[dnanian]

It won't help, Luis: it's a bug in fsaclctl, a command-line tool under Tiger. You can see it yourself with:

sudo fsaclctl -p /Volumes/Backup -d

It returns an I/O error under 10.4.x on some systems (like yours) when it shouldn't.

Working on it. You can use 2.5 or 2.1.4 until we get it taken care of.

[Bachiano]

is there a link for 2.5? Thanks