"Failed to Enable Ownership"

[shaw]

I just installed SuperDuper on another machine of mine and tried to do the same sort of operation I do all the time on my main computer but keep running into this "Failed to Enable Ownership" error every time.

SuperDuper is attempting to backup to a Disk Image on network storage. I'm using the same backup settings that work on my main machine and it stops me at the "Preparing ___" step. Both are running Mac OS X 10.4.11 and the latest version of SuperDuper.

| 05:55:10 PM | Info | SuperDuper!, 2.6 (85), path: /Applications/SuperDuper!.app, Mac OS 10.4.11 build 8S2167 (i386)
| 05:55:10 PM | Info | Started on Fri, Aug 28, 2009 at 5:55 PM
| 05:55:10 PM | Info | Source Volume: Macintosh HD, mount: /, device: /dev/disk0s2, media: WDC WD1600BEVS-22RST0, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.4.11 (8S2167), capacity: 148.73 GB, used: 88.17 GB, directories: 120585, files: 481922, ejectable: NO, ACLs: Disabled
| 05:55:10 PM | Info | Target Image: /Volumes/PUBLIC/Backup/Media Mac/Media Mac Full Backup.sparseimage, name: Media Mac Full Backup
| 05:55:10 PM | Info | Copy Mode : Smart Update
| 05:55:10 PM | Info | Copy Script : Backup - all files.dset
| 05:55:10 PM | Info | Transcript : BuildTranscript.plist
| 05:55:10 PM | Info | PHASE: 1. Prepare to Copy Files
| 05:55:10 PM | Info | ...ACTION: Preparing Macintosh HD
| 05:55:10 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 05:55:10 PM | Info | volinfo.database OK
| 05:55:10 PM | Info | ......COMMAND => Enabling permissions on Macintosh HD
| 05:55:10 PM | Info | Refreshing Disk Arbitration ...
| 05:55:11 PM | Info | ......COMMAND => Verifying that permissions are enabled for Macintosh HD
| 05:55:11 PM | Info | ...ACTION: Mounting Media Mac Full Backup
| 05:55:11 PM | Info | ......COMMAND => Preparing Media Mac Full Backup
| 05:55:11 PM | Info | ......COMMAND => Setting ownership and access modes for '/Volumes/PUBLIC/Backup/Media Mac/Media Mac Full Backup.sparseimage'
| 05:55:11 PM | Info | ......COMMAND => Mounting Media Mac Full Backup
| 05:55:12 PM | Info | /dev/disk1 Apple_partition_scheme
| 05:55:12 PM | Info | /dev/disk1s1 Apple_partition_map
| 05:55:12 PM | Info | /dev/disk1s2 Apple_HFS /Volumes/Media Mac Full Backup
| 05:55:12 PM | Info | ......COMMAND => Mounting Media Mac Full Backup
| 05:55:12 PM | Info | ...ACTION: Preparing Media Mac Full Backup
| 05:55:12 PM | Info | ......COMMAND => Enabling permissions on Media Mac Full Backup
| 05:55:12 PM | Info | Refreshing Disk Arbitration ...
| 05:55:13 PM | Info | ......COMMAND => Verifying that permissions are enabled for Media Mac Full Backup
| 05:55:13 PM | Info | ......COMMAND => Verifying that Media Mac Full Backup ACL support matches Macintosh HD
| 05:55:13 PM | Info | error (5) from /Volumes/Media Mac Full Backup. (Input/output error)
| 05:55:13 PM | Error | ****FAILED****: result=1280 errno=22 (Unknown error: 0)

Any thoughts or suggestions?

[dnanian]

We're aware of a problem on some Tiger systems; a tool we use to determine the state of ACLs is returning an I/O error. We are currently testing a fix, which should be released as soon as we're sure we've caught this and any other "teething problems"

[Bachiano]

"We're aware of a problem on some Tiger systems; a tool we use to determine the state of ACLs is returning an I/O error. We are currently testing a fix, which should be released as soon as we're sure we've caught this and any other "teething problems""

That is Great Cause I'm having the same problem - Mac OS X 10.4.11 - and SD 2.6

[luiscasillas]

I think the exact same thing is happening to me, too. Tried rebooting, nuking the volinfo file and rebooting, repartitioning, you name it.

| 07:21:48 PM | Info | SuperDuper!, 2.6 (85), path: /Applications/SuperDuper!.app, Mac OS 10.4.11 build 8S2167 (i386)
| 07:21:48 PM | Info | Started on Fri, Aug 28, 2009 at 7:21 PM
| 07:21:48 PM | Info | Source Volume: Luis's Computer, mount: /, device: /dev/disk0s2, media: WDC WD2500BEVS-00UST0, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.4.11 (8S2167), capacity: 232.57 GB, used: 209.13 GB, directories: 165732, files: 1116358, ejectable: NO, ACLs: Disabled
| 07:21:48 PM | Info | Target Volume: Backup, mount: /Volumes/Backup, device: /dev/disk1s3, media: Initio WD15EADS-00P8B0, interconnect: (null), file system: "Journaled HFS+", OS: N/A, capacity: 233.02 GB, used: 0.07 GB, directories: 4, files: 7, ejectable: YES, ACLs: Disabled
| 07:21:48 PM | Info | Copy Mode   : Smart Update
| 07:21:48 PM | Info | Copy Script : Backup - all files.dset
| 07:21:48 PM | Info | Transcript  : BuildTranscript.plist
| 07:21:48 PM | Info | PHASE: 1. Prepare to Copy Files
| 07:21:48 PM | Info | ...ACTION: Preparing Luis's Computer
| 07:21:48 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 07:21:48 PM | Info |       volinfo.database OK
| 07:21:48 PM | Info | ......COMMAND => Enabling permissions on Luis's Computer
| 07:21:48 PM | Info |       Refreshing Disk Arbitration ...
| 07:21:49 PM | Info | ......COMMAND => Verifying that permissions are enabled for Luis's Computer
| 07:21:51 PM | Info | ...ACTION: Preparing Backup
| 07:21:51 PM | Info | ......COMMAND => Enabling permissions on Backup
| 07:21:51 PM | Info |       Refreshing Disk Arbitration ...
| 07:21:52 PM | Info | ......COMMAND => Verifying that permissions are enabled for Backup
| 07:21:52 PM | Info | ......COMMAND => Verifying that Backup ACL support matches Luis's Computer
| 07:21:52 PM | Info |       error (5) from /Volumes/Backup. (Input/output error)
| 07:21:52 PM | Error | ****FAILED****: result=1280 errno=22 (Unknown error: 0)

I'm a software developer and confortable with the Unix prompt, so I'm happy to run some commands or diagnostics if it helps.

[dnanian]

It won't help, Luis: it's a bug in fsaclctl, a command-line tool under Tiger. You can see it yourself with:

sudo fsaclctl -p /Volumes/Backup -d

It returns an I/O error under 10.4.x on some systems (like yours) when it shouldn't.

Working on it. You can use 2.5 or 2.1.4 until we get it taken care of.

[Bachiano]

is there a link for 2.5? Thanks

[dnanian]

Sure: http://www.shirt-pocket.com/download...rDuper!2.5.dmg

[Simbad54]

I have the same problem, but I'm running Snow Leopard, and the latest vers of SuperDuper. I have succeeded to backup to an external but for some reason, it was wiped of all Data at some point and now won't back up, returning the same error as above.

Any ideas?

Thanks in advance.

[dnanian]

Please send your log into the support email address so I can help, Simbad54.