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Hi, Chris. Ugly system crashes are always ugly. Let's get it taken care of.
It's important to recognize that this is called a "Kernel Panic", and is caused when kernel-level (very low-level) drivers or extensions note some kind of trouble at a low level and stop the system before it can do damage. So, while it looks "bad", it's better than continuing! It's also important to note that SuperDuper! runs at a very high level. So, while it can *trigger* a kernel panic in a driver or kernel extension just by using your I/O subsystems a lot, it can't be the *cause* of the panic. So -- you need to look beyond SuperDuper! for the real problem. Typically, this kind of thing is due to a poorly written file-trapping extension like Norton AntiVirus. Do you have an anti-virus program installed? If not, if you could send your panic.log -- which you'll find off the top of the boot drive in /Library/Logs -- to me at the support address, I'll take a look and see if I can figure out what's crashing.
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--Dave Nanian |
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