SuperDuper hangs

[resume]

Hello,

I've been trying to make a SmartUpdate copy of my internal mac book pro drive and whereas I could do it without problems it seems that there is something making SD hang now :



Here is the SDCopy log that I ran following instructions on another thread :

SDCopy 377 root cwd DIR 14,2 1326 2 /
SDCopy 377 root txt REG 14,2 258408 4736971 /Applications/SuperDuper!.app/Contents/MacOS/SDCopy
SDCopy 377 root txt REG 14,2 81316 3200 /System/Library/CoreServices/CharacterSets/CFUnicodeData-L.mapping
SDCopy 377 root txt REG 14,2 352454 3197 /System/Library/CoreServices/CharacterSets/CFCharacterSetBitmaps.bitmap
SDCopy 377 root txt REG 14,2 17688 3198 /System/Library/CoreServices/CharacterSets/CFUniCharPropertyDatabase.data
SDCopy 377 root txt REG 14,2 2176564 4891604 /usr/lib/libxml2.2.dylib
SDCopy 377 root txt REG 14,2 9841744 1028209 /usr/share/icu/icudt32l.dat
SDCopy 377 root txt REG 14,2 3194880 5207256 /Library/Caches/com.apple.LaunchServices-0140.csstore
SDCopy 377 root txt REG 14,2 1688500 1034247 /usr/lib/dyld
SDCopy 377 root txt REG 14,2 8000260 4366229 /usr/lib/libSystem.B.dylib
SDCopy 377 root txt REG 14,2 889256 4366230 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
SDCopy 377 root txt REG 14,2 2139892 4366352 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
SDCopy 377 root txt REG 14,2 9930572 4366288 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
SDCopy 377 root txt REG 14,2 2323564 4366231 /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
SDCopy 377 root txt REG 14,2 2815144 4366319 /usr/lib/libicucore.A.dylib
SDCopy 377 root txt REG 14,2 1580124 4366238 /usr/lib/libobjc.A.dylib
SDCopy 377 root txt REG 14,2 3559472 4366606 /usr/lib/libstdc++.6.0.4.dylib
SDCopy 377 root txt REG 14,2 251320 4366613 /usr/lib/libgcc_s.1.dylib
SDCopy 377 root txt REG 14,2 220988 4366325 /usr/lib/libauto.dylib
SDCopy 377 root txt REG 14,2 6437840 4366232 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
SDCopy 377 root txt REG 14,2 1492552 4366234 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
SDCopy 377 root txt REG 14,2 6135340 4366283 /System/Library/Frameworks/Security.framework/Versions/A/Security
SDCopy 377 root txt REG 14,2 141240 4366324 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
SDCopy 377 root txt REG 14,2 2349192 4366342 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
SDCopy 377 root txt REG 14,2 1821156 4366261 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
SDCopy 377 root txt REG 14,2 983724 4366286 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
SDCopy 377 root txt REG 14,2 701056 4366284 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
SDCopy 377 root txt REG 14,2 734980 4366411 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
SDCopy 377 root txt REG 14,2 2279820 4366320 /usr/lib/libcrypto.0.9.7.dylib
SDCopy 377 root txt REG 14,2 986400 4366413 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
SDCopy 377 root txt REG 14,2 1739784 4366239 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
SDCopy 377 root txt REG 14,2 7417320 4366240 /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
SDCopy 377 root txt REG 14,2 158612 4366263 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
SDCopy 377 root txt REG 14,2 8993788 4366285 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
SDCopy 377 root txt REG 14,2 169020 4366246 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
SDCopy 377 root txt REG 14,2 22481816 4366287 /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
SDCopy 377 root txt REG 14,2 1597580 4366328 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
SDCopy 377 root txt REG 14,2 2227596 4366428 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
SDCopy 377 root txt REG 14,2 4395780 4366430 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
SDCopy 377 root txt REG 14,2 344096 4366651 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
SDCopy 377 root txt REG 14,2 11503392 4366426 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
SDCopy 377 root txt REG 14,2 62980 4366333 /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
SDCopy 377 root 0 PIPE 0x6d99ea8 16384
SDCopy 377 root 1 PIPE 0x6d99e18 16384
SDCopy 377 root 2 PIPE 0x6d99d40 16384
SDCopy 377 root 3r PSXSHM 4096 apple.shm.notification_center
SDCopy 377 root 4r REG 14,2 771067 950806 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLByteCodes.i386.bc
SDCopy 377 root 5r PSXSHM 4096 /tmp/com.apple.csseed.82
SDCopy 377 root 6r PSXSHM 4096 apple.shm.notification_center
SDCopy 377 root 7r REG 14,2 5425091 5913 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/Resources/Extras2.rsrc
SDCopy 377 root 8u IPv4 0x6d85228 0t0 TCP 192.168.1.63:49209->c-69-181-100-111.hsd1.ca.comcast.net:http (CLOSE_WAIT)
SDCopy 377 root 9r CHR 8,1 0t16 109277572 /dev/urandom
SDCopy 377 root 10u unix 0x6e4c330 0t0 ->0x6e4c3b8
SDCopy 377 root 11u unix 0x6e4c3b8 0t0 ->0x6e4c330
SDCopy 377 root 12r REG 14,2 6657 4737133 /Applications/SuperDuper!.app/Contents/Resources/SuperDuper!.rsrc
SDCopy 377 root 13r REG 14,2 137827 5994 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/Resources/HIToolbox.rsrc
SDCopy 377 root 14r REG 14,2 498430 5896 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/Resources/English.lproj/Localized.rsrc
SDCopy 377 root 15 PIPE 0x6d99ea8 16384
SDCopy 377 root 16 PIPE 0x6d99ea8 16384
SDCopy 377 root 17 PIPE 0x6d99e18 16384
SDCopy 377 root 19 PIPE 0x6d99d40 16384
SDCopy 377 root 20 PIPE 0x6d99d40 16384
SDCopy 377 root 21 PIPE 0x6d99c68 16384
SDCopy 377 root 22 PIPE 0x6d99c68 16384
SDCopy 377 root 23r PSXSHM 4096 /tmp/com.apple.csseed.82


really dont know how to solve this

thanks a lot for your help !

thomas

[dnanian]

Is this on an Intel Mac under 10.4.x with SD! 2.5?

[resume]

yes it is .

Intel - Mac Os X 10.4.11

[dnanian]

This is probably the intermittent OSX bug in 10.4.x that causes the status display to stop updating on some Intel Macs. You can downgrade to 2.1.4 (which doesn't use the API with the bug), or upgrade to Leopard (where the bug was fixed).

Note that we've worked around the problem in the next update, too.

[resume]

used leopard

thanks for a great support

thomas

[prof_pixel]

I just received a new hard drive yesterday afternoon to backup my wife's iMac Intel running 10.4.11.

When I opened SD to start the backup process I was informed there was a new version of SuperDuper! available for download - version 2.5. Of course I updated 2.1.4 to 2.5 (a BAD choice, as I later found out).

The first time I tried, I got within about 20GB of completion and the counter appeared to freeze although the drive light was still flashing even though I waited about 20 minutes. I was afraid the new drive was bad. I transfered about 50GB of files to another hard drive and tried SuperDuper! again, and again, I got to about 20GB of completion and the same thing happened. At this point I was worried my wife's drive had some bad files although DU said it was OK. Needless to say I was concerned.

It was late and night and before trying any heavy duty troubleshooting on my wife's hard drive I decided to check your discussion forum (a GOOD choice) and luckily found this message thread.

Today I reverted to 2.1.4 and everything worked great!

I suggest you add a very noticeable warning to the 2.5 update info page advising Intel OS 10.4.x users NOT to update to 2.5!!!!! (There may have been such a warning, but I certainly didn't see one.)

Such a warning would have saved me a LOT of grief.