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#1
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Yes, I am.
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#2
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Try the solution stuck at the top of the forum, Gianfranco; let's see if that helps.
__________________
--Dave Nanian |
#3
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Tried, it didn't work. My problem seems to be different - I can't even complete the booting process. I get stuck on a blue screen after the spinning wheel. No dock, no desktop....
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#4
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Can you boot in "Safe Boot" (shift down from power on all the way to the desktop)?
__________________
--Dave Nanian |
#5
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I tried safe boot from the external drive. Still no luck - it gets stuck on the same blue screen. No desktop, no dock, no finder....
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#6
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OK. Please boot back to your regular drive. Then, use Finder's "Go To Folder" command to open the /private/var/log folder on your BACKUP drive. That is, you'll use something like:
/Volumes/your-backup-drive-name/private/var/log Once there, copy the "system.log" to your desktop, then zip that and send it to me at the support email address.
__________________
--Dave Nanian |
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