new OS installed, Super Duper gone!

[ndrobinson]

Originally Posted by dnanian

I'm not sure why the response is complicated... and I didn't mean to suggest you didn't pay for your OS. Rather, you indicated that Apple had installed "the latest" OS, which implied (to me, at least) that you didn't have that version installed before.

Anyway, I don't think you'll find either of the things I suggested difficult: it's certainly a lot simpler to restore than to reinstall everything (including things you might not have the registration info for).

What part are you finding confusing?

I was never prompted to copy from another Mac. The last time I used the software I did my usual "Erase then copy" backup. So I didn't understand what you meant.

About the latest OS - actually they installed "the latest Mac OS verified on your product," which would be 10.4.11. My bad for not stating that clearly. When you mentioned a CD/DVD, I guess I thought you were talking about having Super Duper on disc. Sorry for the misunderstanding. I'm not the most computer savvy person!

But I read the section in the User Guide about restoring when you can't restore from your backup, and it seems pretty straightforward. I may try it, but I'm still going to pick up a FW drive, because this experience has convinced me that I need to have two backups going at all times.

Thanks.