Shirt Pocket Discussions  
    Home netTunes launchTunes SuperDuper! Buy Now Support Discussions About Shirt Pocket    

Go Back   Shirt Pocket Discussions > SuperDuper! > General

Reply
 
Thread Tools Rate Thread Display Modes
  #31  
Old 10-29-2006, 09:05 AM
dnanian's Avatar
dnanian dnanian is offline
Administrator
 
Join Date: Apr 2001
Location: Weston, MA
Posts: 14,923
Send a message via AIM to dnanian
OK, thanks. This really seems to be a general problem in 10.4.8. It's hitting us along with other applications.

If this is happening to you, I strongly suggest sticking with 10.4.7 until Apple addresses the issue.
__________________
--Dave Nanian
Reply With Quote
  #32  
Old 10-29-2006, 09:05 AM
sfm sfm is offline
Registered User
 
Join Date: Oct 2006
Posts: 5
Angry Reinstall of OSX doesn't help (completed post)

MacBook 2GhZ; 2 GB RAM, purchased 3 weeks ago.

MacBook came with OSX v10.4.6. SD v2.1.3 worked fine.
Apple Software Update (ASU) to v10.4.7. SD v2.1.3 worked fine.
ASU JSE and Quicktime. SD v2.1.3 works fine.
ASU to v10.4.8. SD v2.1.3 no longer works - crashes SD itself, with crash report, and/or crashes all the way back to the finder login, with no crash report.
(also had similar crashes of TextEdit and Microsoft Office Word 2004 (with latest updates.))
Reported to Shirt Pocket and Apple (they didn't seem to like it much that both one of their apps and a Microsoft app also crashed, probably because it points toward an Apple problem.)
Did all the Apple suggestions (PMMU etc. etc.), and also deleted SD preferences and downloaded another SD copy. SD still crashes.

Archive and reinstall v10.4.6.
ASU to v10.4.7.
ASU JSE and Quicktime. SD v2.1.3 works.

ASU fan firmware update.
Combo update to v10.4.8. SD v2.1.3 crashes again.

Archive and reinstall v10.4.6.
Delete previous system folder.
Combo update directly to v10.4.8. SD v2.1.3 crashes again, although it makes it 99% of the way through a full backup before crashing, the farthest so far.
ASU JSE and Quicktime. SD v2.1.3 still crashes.

Archive and reinstall v10.4.6 again.
Delete previous system folder.
ASU JSE and Quicktime.
Combo update to v10.4.7. SD v2.1.3 works again.

(I also tried backing up using a USB connection to my external backup hard drive, instead of my normal firewire connection. No change - SD still crashes.)


I'll stop fiddling now...


I observed one thing that may or may not be helpful to diagnose this issue further:

1. I have multiple hard drives that I backup to. After discovering that I needed to partition using the GUID format, not the APM format, to make a bootable Intel backup, I did that. I have noticed that the original names that I give to the partition that I'm attempting to backup to are usually CHANGED after the attempted backup. A space and the number 1 is added to the end of that partition name, - the changed name is visible in the SD drive list, and in the Disk Utility partition list on the left, but NOT in the Disk Utility partition name when I go to the partition tab, and NOT in the finder. Weird.

Also, if you have multiple computers and hard drives, I discovered that I can make a backup of the MacBook with OSX v10.4.8 installed using SD v2.1.3 on another computer, in this kludged way:

Start up from one of my other PowerBooks, with OSX v10.4.8.
Connect to the MacBook (with OSX v10.4.8) in the firewire target disk mode.
Chain a backup hard drive with another firewire cable.
Use SD v2.1.3 and select the firewire target mode MacBook as the backup source, and the backup firewire hard drive as the destination.
Backup completes, although more slowly than when doing it directly from the source MacBook drive itself (with OSX v10.4.7, since SD 2.1.3 crashes with v10.4.8 on the MacBook, as described above.)
Reply With Quote
  #33  
Old 10-29-2006, 09:08 AM
dnanian's Avatar
dnanian dnanian is offline
Administrator
 
Join Date: Apr 2001
Location: Weston, MA
Posts: 14,923
Send a message via AIM to dnanian
Thanks for the additional information. As I said above, this pretty much confirms what I feared: 10.4.8 has a bug, and -- unfortunately -- its intermittent nature causes some "mystery" fixes (like a combo update application) to "look" like it works, but it doesn't.

The only fix for this at present is to go back to 10.4.7. We've got some ways to "shrink the window" where the bug happens (which has to do with screen updates), which should help to minimize the effect. But we can only do so much, alas.
__________________
--Dave Nanian
Reply With Quote
  #34  
Old 11-05-2006, 04:34 AM
adam78 adam78 is offline
Registered User
 
Join Date: Nov 2006
Posts: 1
I think I'm having the same problem. Macbook Pro, 10.4.8. SuperDuper previously worked well backing up to an external Firewire drive when I was running 10.4.7. Now the backup gets about 60-70% through (according to progress bar) and perhaps more (according to the count of the files analysed), and stalls. My CPU usage goes through the roof and practically locks up my system. Just wanted to let you know.
Reply With Quote
  #35  
Old 11-05-2006, 10:18 AM
dnanian's Avatar
dnanian dnanian is offline
Administrator
 
Join Date: Apr 2001
Location: Weston, MA
Posts: 14,923
Send a message via AIM to dnanian
No, that's an entirely different problem, actually. Open the Activity Monitor and look to see what's taking all the CPU when things have trouble...
__________________
--Dave Nanian
Reply With Quote
  #36  
Old 11-05-2006, 11:26 AM
Vince-from fr Vince-from fr is offline
Registered User
 
Join Date: Oct 2006
Posts: 6
Did some tried my little solution : to start with all extensions deactivated ? It worked for me.
Reply With Quote
  #37  
Old 11-06-2006, 07:52 AM
maccaa maccaa is offline
Registered User
 
Join Date: Oct 2006
Posts: 5
?

Hi Vince,

Can you explain how do you disable extensions?

Maccaa
Reply With Quote
  #38  
Old 11-06-2006, 12:46 PM
MacVmUser MacVmUser is offline
Registered User
 
Join Date: Nov 2006
Posts: 1
Is problem resolved?

Quote:
Originally Posted by Vince-from fr View Post
Did some tried my little solution : to start with all extensions deactivated ? It worked for me.
I'd also like to know if this is a valid workaround.

Beyond that, has Apple resolved this issue yet? Is it now safe to update to 10.4.8... or should we stay with 10.4.7 to ensure continued operation of S.D. on intel-based Macs?

Thanks for this thread!
Reply With Quote
  #39  
Old 11-06-2006, 12:47 PM
dnanian's Avatar
dnanian dnanian is offline
Administrator
 
Join Date: Apr 2001
Location: Weston, MA
Posts: 14,923
Send a message via AIM to dnanian
This has not been resolved. Please stick with 10.4.7 for now: it's the surest "workaround"...
__________________
--Dave Nanian
Reply With Quote
  #40  
Old 11-07-2006, 01:54 PM
jivan jivan is offline
Registered User
 
Join Date: Oct 2006
Posts: 7
Quote:
Originally Posted by dnanian View Post
This is an entirely different issue, jivan. If your RAID is munged and is failing strangely, you're having a hardware problem with the drive... anything else on FireWire?
Sorry for the delayed reply. I think it's the same issue. The munged RAID only occurred once, but I think it was caused by having to hot restart the drive to get it to reappear after my iMac hung. Maybe it was still being written to at the time. I'm having the same problems as everyone else on this thread. No more problems with munged RAID, but consistent hangs.

No other items on the FW bus.

FWIW, I'm getting hangs with Carbon Copy Cloner as well. Hope a fix comes in from Apple (or you guys find a workaround). The only working backup solution seems to be Apple's and that's a lousy one.

Thx.
Reply With Quote
  #41  
Old 11-09-2006, 07:09 PM
crooner crooner is offline
Registered User
 
Join Date: Feb 2005
Posts: 6
Quote:
Originally Posted by dnanian View Post
<snip>
Unless we come up with something brilliant, it looks like we're going to have to wait for Apple to fix this bug.
Wait a minute. Unless? UNLESS?!? Dave, it's your purpose to come up with something brilliant on a regular basis. I'd say, off the top of my head, you should be coming up with at least one brilliant idea every 36 hours. Anything less and my confidence will be shattered.

I'm too upset to even talk now...




crooner - the singing geek
Reply With Quote
  #42  
Old 11-09-2006, 07:38 PM
crooner crooner is offline
Registered User
 
Join Date: Feb 2005
Posts: 6
Okay, wise-ass mode officially off.

From what everyone seems to be saying, am I safe in assuming that this issue does not occur on PPC systems running 10.4.8?

(I actually still haven't updated to .8. I've heard of other oddities regarding its installation and am holding out.)

BTW, what Dave mentioned earlier as a possible/worth a try solution regarding using the Combo Updater reminded me to put in my 2¢... ALWAYS download and use the combo updater from Apple. Never (if at all possible) let Software Update just do it for you. Maybe I'm paranoid or overly cautious, but regularly advising about 15 friends on what to do when their Macs get funky I usually find that they let Software Update run rampant like a streaker at a soccer game.

And while we're here, let me shed a little sunshine on Dave and SuperDuper!

I came across a blog on the 'net that was linked from one of today's articles on MacFixIt:

http://blog.plasticsfuture.org/2006/...tware-harmful/

This article (the blog) essentially is a thorough, independent test of what looks like all of the available GUI driven backup solutions for the Mac. They are rated from Highly Recommended to Avoid At All Cost.

ONE title was given the highly coveted "Highly Recommended" recommendation (along with a side note that it does everything right and nothing it shouldn’t do).

And that software was... Mitch Cummstien, my college roommate...
Sorry, had a Chevy Chase/CaddyShack flashback there for a second.

And that software was SD! No other software scored as high. So keep swingin' (in every sense of the word), Dave. And don't worry folks... if there's a fix to be found before Apple gets around to it, Dave and the crew at Shirt Pocket will find it.

crooner - the singing geek
Reply With Quote
  #43  
Old 11-09-2006, 07:41 PM
dnanian's Avatar
dnanian dnanian is offline
Administrator
 
Join Date: Apr 2001
Location: Weston, MA
Posts: 14,923
Send a message via AIM to dnanian
That's right: every report of this we've seen is on Intel Macs running 10.4.8. It doesn't look like the Combo update actually resolves the issue, though.

Thanks for the nice comments. After the recent flood of Version Tracker one-star reviews, it's nice to get something positive!
__________________
--Dave Nanian
Reply With Quote
  #44  
Old 11-09-2006, 09:41 PM
crooner crooner is offline
Registered User
 
Join Date: Feb 2005
Posts: 6
I just left some good feedback on VT.
Your troops won't let you down.
Reply With Quote
  #45  
Old 11-09-2006, 09:48 PM
dnanian's Avatar
dnanian dnanian is offline
Administrator
 
Join Date: Apr 2001
Location: Weston, MA
Posts: 14,923
Send a message via AIM to dnanian
Jeez, don't consider yourself "troops", people -- that wasn't intended to beg for feedback! (But thanks!)
__________________
--Dave Nanian
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Restore Spotlight State when Clone Fails GraphiteWindows General 1 08-29-2006 11:16 PM
Backup fails, can not copy some airport file nielsb General 5 06-21-2006 07:47 AM
Backup fails because of not enough room on destination sparseimage file??? tubwreck General 6 03-24-2006 10:10 AM
Restored version fails to get to boot up OneMatchFire General 4 07-18-2005 02:33 PM
Clone from HDD to DMG on external drive fails bdwilson General 3 04-22-2005 02:39 PM


All times are GMT -4. The time now is 07:03 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.